Last updated: 15th January 2026
cobaltfrontier GmbH ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website cobaltfrontier.world or use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.
The data controller responsible for your personal data is cobaltfrontier GmbH, a company registered in Germany with registration number HRB100582. Our registered office is located at Beethovenstraße 33, 44415 Dortmund, North Rhine-Westphalia, Germany. You can contact us at privacy@cobaltfrontier.world or by telephone at +49 2311771948 for any privacy-related enquiries.
The data we collect depends on how you interact with our website and services. We collect personal data that you provide directly to us and information that is automatically gathered when you use our website.
Personal data collection includes information you provide when contacting us, subscribing to our newsletter, making enquiries about products, or creating an account. This may include your name, email address, telephone number, postal address, payment information, and any messages or enquiries you send to us. We also collect technical data automatically through your use of our website, including your IP address, browser type, device information, pages visited, and interaction patterns.
We process your personal data for various legitimate business purposes and only where we have a lawful basis to do so under GDPR. The primary purposes for which we use of your data include providing our services, processing orders, responding to enquiries, and improving our website functionality.
Specifically, how we use your information includes: processing and fulfilling orders for consumer electronics; providing customer support and technical assistance; sending important service communications; improving our website and services; conducting business analytics; complying with legal obligations; and protecting against fraud and security threats. We may also use your data for marketing purposes where you have given consent or where we have a legitimate interest, such as sending relevant product updates and promotional offers.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
Under GDPR, we process your personal data based on the following legal grounds: consent (where you have explicitly agreed); contract performance (to provide our services); legitimate interests (for business operations, fraud prevention, and service improvement); and legal obligations (compliance with applicable laws and regulations). We will always inform you of the specific legal basis when collecting your personal data.
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery companies, and IT service providers. These parties are contractually bound to protect your data and use it only for the specified purposes. We may also disclose your data where required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
As we operate primarily within the European Union, your data is generally processed within the EU. Where we do transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR. We will inform you of any international transfers and the safeguards applied.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Data retention periods vary depending on the type of data and the purpose for processing. Customer data is typically retained for the duration of the business relationship plus additional periods required for legal compliance, usually between 3-10 years. Marketing data is retained until you withdraw consent or we no longer have a legitimate interest. Website analytics data is generally retained for 26 months.
Under GDPR and applicable data protection laws, you have several important rights regarding your personal data. These rights include the right to access, rectify, erase, restrict processing, object to processing, and data portability.
Your rights specifically include: requesting access to your personal data and information about how we process it; requesting correction of inaccurate or incomplete data; requesting deletion of your data in certain circumstances; requesting restriction of processing in specific situations; objecting to processing based on legitimate interests; requesting transfer of your data to another controller; and withdrawing consent where processing is based on consent. To exercise these rights, please contact us at privacy@cobaltfrontier.world.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, secure data transmission, regular security assessments, and staff training on data protection. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16 without parental consent, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided us with personal data should contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may provide additional notice such as email notification. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please don't hesitate to contact us. We are committed to addressing your enquiries promptly and transparently.
Contact us using the following details: Email: privacy@cobaltfrontier.world, Phone: +49 2311771948, Post: cobaltfrontier GmbH, Beethovenstraße 33, 44415 Dortmund, North Rhine-Westphalia, Germany. You also have the right to lodge a complaint with the relevant data protection authority if you believe we have not handled your data appropriately.
If you have concerns about our data processing practices that we cannot resolve, you have the right to lodge a complaint with the competent data protection supervisory authority. For cobaltfrontier GmbH, this is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen).