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We accept all major credit cards, debit cards, PayPal, bank transfers, and SEPA direct debit for European customers. All transactions are processed securely.

Delivery times vary by location: 1-2 business days within Germany, 2-4 business days to neighbouring EU countries, and 3-7 business days to other EU destinations. Express delivery options are available.

Yes, we provide comprehensive after-sales support including setup assistance, troubleshooting, and technical guidance. Our support team is available during business hours via phone and email.

All products come with manufacturer warranties, and we offer additional extended warranty options. Warranty terms vary by product category, and we handle all warranty claims on your behalf.

Yes, we offer a 14-day return policy for most products in their original condition and packaging. Some items may have specific return restrictions. Please contact us for return authorisation.